CrownGold Terms and Conditions

Welcome to CrownGold Casino, operated by Aveazure SRL, a company registered in Costa Rica under registration number 3-102-848946, with its registered office at Ofident, Oficina 3, 200 m north and 50 m east of the North American Cultural Center, Barrio Dent, San José. These Terms and Conditions govern your use of our website, https://www.crowngold.com, and all services we provide. By creating an account or using casino CrownGold, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree, you must not use our services.

About Our Licence and Operation

CrownGold Casino operates under a licence issued by the Kahnawake Gaming Commission, licence No. 940, issued on 3 May 2023. We are committed to fair, transparent, and responsible gaming practices. Should you have an unresolved dispute with us, you may escalate the matter to our alternative dispute resolution provider, ThePOGG, which offers independent review of player complaints.

Eligibility to Use Our Services

To register at Crown Gold, you must be at least 18 years old, or the legal age of majority in your jurisdiction, whichever is higher. We reserve the right to request proof of age and identity at any time. You confirm that you are accessing our services legally from your location and that gambling is not prohibited where you reside.

• You must provide accurate, current, and complete registration information
• You must not create multiple accounts with us
• You must not use our services if you are located in a restricted jurisdiction
• You are responsible for keeping your crowngold login credentials confidential

Restricted Territories

We do not accept players from a number of jurisdictions, including but not limited to the United States, the United Kingdom, France, Spain, the Netherlands, Belgium, and many others listed in our full restricted countries policy available on request. Residents of Sweden, Croatia, Serbia, France, Israel, and the USA are not eligible to receive bonuses, promotions, VIP rewards, or comp-point exchanges. Players from Finland are not eligible for deposit bonuses. It is your responsibility to check whether online gambling is legal in your country before using our platform. We reserve the right to void winnings and close accounts opened in breach of this restriction.

Your CrownGold Account

When you register at CrownGold, we ask you to provide truthful personal details, including your name, date of birth, address, and payment information. Our Crown Gold verification procedures may require you to submit identification documents before your first withdrawal is processed. We may suspend or close your account if we suspect fraud, collusion, bonus abuse, or any activity that violates these terms.

You may only hold one account with us. Attempting to use crowngold casino login credentials belonging to someone else, or creating duplicate accounts, will result in immediate suspension and forfeiture of any funds or winnings associated with the abuse.

Deposits and Withdrawals

We accept over 30 deposit methods, including Visa, Mastercard, Maestro, Apple Pay, Sofort, Open Banking, MiFinity, Jeton, Paysafecard, AstroPay, bank transfer, Skrill, Neteller, Interac, Inpay, CashtoCode, and various cryptocurrencies including Bitcoin, Ethereum, and USDT. The minimum deposit and minimum withdrawal amount is EUR 20. Withdrawal limits are set at EUR 5,000 per day, EUR 10,000 per week, and EUR 30,000 per month, while progressive jackpot wins are paid in full regardless of these caps.

Our average cashout time is around 12 minutes, though processing may take up to one hour depending on the method, with some withdrawal types taking one to three working days and bank transfers up to three banking days. We reserve the right to request additional verification before releasing your first withdrawal.

Bonuses and Promotions

Our welcome package offers up to EUR 750 plus 225 free spins across your first three deposits. Using the crowngold casino bonus code CG1 unlocks a 100% match up to EUR 100 plus 100 free spins on Snoop Dogg Dollars. The crown gold casino bonus code CG2 provides a 50% match up to EUR 300 plus 50 free spins on Mighty Wild: Jaguar, and CG3 grants a 50% match up to EUR 350 plus 75 free spins on Buffalo Hold and Win Extreme. A minimum deposit of EUR 20 applies, and all bonus funds carry a 40x wagering requirement.

We also run regular promotions, including Monday Spin Riches, Wednesday Royal Treat, Saturday Spin Blast, and Reel Sunday Deal, along with personalised offers sent directly to eligible players. Any crowngold casino no deposit bonus, crowngold casino free spins offer, or crowngold casino promo code will carry specific terms which are displayed at the time of the promotion and form part of these Terms and Conditions.

We operate a ten-level loyalty programme where you earn comp points on eligible slot wagers, redeemable for cash and free spin rewards. Our VIP Club operates strictly by invitation and includes prioritised payouts, higher limits, and tailored loyalty rewards for our most valued members.

Games and Fair Play

Our CrownGold library includes more than 7,000 games from providers such as BGaming, VoltEnt, Booming Games, Mascot, 1spin4win, Popiplay, Betsoft, Mancala, NetEnt, Pragmatic Play, and Microgaming. Whether you enjoy crowngold casino pokies, live blackjack, roulette, baccarat, Dice Duel, jackpots, or table games, all outcomes are generated using certified random number generation technology. We do not guarantee any particular outcome, and all wagers are placed at your own risk.

Our platform is available via desktop and mobile browser, and we continue to optimise our crowngold app experience for players who prefer gaming on the go.

Responsible Gambling

We are committed to promoting responsible gambling and offer tools such as deposit limits, loss limits, time-out periods, and self-exclusion. If you feel your gambling is becoming problematic, we encourage you to contact our support team so we can assist you in setting appropriate limits or excluding yourself from our services.

Intellectual Property

All content on our website, including graphics, software, trademarks, and game titles, remains the property of Aveazure SRL or our licensed partners. You may not copy, reproduce, or distribute any part of our platform without our written consent.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free access. To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential losses arising from your use of casino crowngold, including losses resulting from technical failures, connectivity issues, or third-party payment processing delays.

Amendments to These Terms

We may update these Terms and Conditions periodically to reflect regulatory, operational, or commercial changes. Continued use of our services after any update constitutes your acceptance of the revised terms. We recommend reviewing this page regularly.

Contact Us

If you have questions about these terms, our bonus offers, or your account, our support team is available 24/7 via live chat and email at support@crowngold.com. For affiliate enquiries, contact affiliates@crowngold.com, and for data protection matters, reach our Data Protection Officer at dpo@aveazure.com.